Embrace innovation and agility as we return to "normal" – that was the theme threaded throughout Adweek Commerce Week this year. Retailers are putting their lessons on agility and embracing innovation to good use. Strategies leveraging chat, voice, the metaverse and immersive shopping experiences on social are taking shape. Commerce Week featured marketers, creators, media and tech execs all focused on building the customer journey from end to end. Thought leaders across Publicis Commerce have rounded up insights from the event that you can find here.